Runa

FAQ – Anna Kuznetcova

Q: Do you sell authentic dresses?
A: We work with designers directly and sell only authentic dresses.

Q: Can I change the color of the dress or make some adjustments to the design, e.g. adding straps or sleeves?
A: This designer doesn’t allow any changes to the dress.

Q: Do you ship Anna Kuznetcova dresses worldwide?
A: We do ship Anna Kuznetcova dresses worldwide except the following countries: Russia, Kazakhstan, Belarus, Germany, Poland.

Q: What shipping methods do you use?
A: DHL / UPS (7 – 14 Days).

Q: What is your return policy?
A: An unused, standard size dress may be eligible for refund. Please refer to our Return Policy for more details.

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Size chart

Our gowns come from different designers, please note that sizes vary by designer.
Only use the size chart provided on a page of the dress you are interested in. If your measurements fall between sizes, size up.

Standard size

Every designer uses a different size chart based on their own patterns. Our gowns are available in the standard US dress sizes ranging from 0 to 12. To get the perfect-fit dress, accurate measurements are crucial. Use a measuring tape to find your bust, waist, and hip measurements and see where your measurements align on designer’s size chart. If your measurements fall between sizes, size up.

If you are purchasing a standard size dress you may wish set aside some time before your big day in case you have to tweak your dress with your local seamstress. To help reduce any alterations required, please let us know any general wardrobe concerns or issues you may typically face. Some examples include wide hips or large breasts.

Watch our Measuring instructions below or contact our team and we will guide you through the process. We will help you get the gown that is perfect for you.

Custom length

Standard length for our gowns is 5 ft 7 in / 170 cm + 6 in / 15 cm high heels. Custom length refers to various lengths shorter or longer than the standard length gown. Ordering a custom length dress will help you to avoid some alteration such as getting the dress hemmed later, which may require rearranging the lace. There is no extra cost for custom length.

To order a standard size gown with custom length, enter your measurements as required above.

Watch our Measuring instructions below or contact our team and we will guide you through the process. We will help you get the gown that is perfect for you.

50/50 Payment Plan

Our Luxx Nova Payment Plan is designed to make it easier for you to pay for your dream gown. It is a program that helps to better budget and split your total amount into payments that can be paid while your gown is being made.

Read more about 50/50 Payment Plan>>