LUXX NOVA (“LUXX NOVA”, “we” or “us”) operates the www.luxx-nova.com website (the “Website”). This Privacy Policy applies to all users of the Website and is effective as of the date of its posting. If you do not agree to the terms set out in this Privacy Policy, you must stop using the Website immediately.
1. Collection of Personal Information
1.1 LUXX NOVA collects your Personal Information to provide you with the best service possible. “Personal Information” may include your name, age, home address, phone number, email address. We may collect your Personal Information from any data you input into our Website, or any information you send us via correspondence such as telephone, email, mail, fax or directly through our Website.
1.2 We will only collect Personal Information in order to:
1.3 Hotjar technology service
"We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site."
2. Use, Disclosure and Consent
2.1 We will not use or disclose your Personal Information to anyone except as described in this Privacy Policy.
2.2 Except as specified below, we will obtain your express or implied consent to collect, use or disclose your Personal Information. You can provide consent orally, in writing, electronically or through an authorized representative.
2.3 You provide us with implied consent where our purpose for collecting, using or disclosing your Personal Information would be considered obvious or reasonable in the circumstances. Your consent may also be implied where you have received notice and a reasonable opportunity to opt-out of having your Personal Information used, and you have not provided us with notice of your opting-out, including but not limited to use for mail-outs, marketing or fundraising.
2.4 Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of the Services.
2.5 We may collect, use or disclose your Personal Information without your consent in the following circumstances:
2.6 We will not sell your Personal Information to other parties without your explicit or implied consent. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose.
3. Storage, Changes, and Deletion of Personal Information
3.1 We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. Your Personal Information may be stored electronically in our database or in hardcopy format. We will retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, in our discretion.
3.2 If you would like to correct inaccuracies in your Personal Information that has been collected by us, please contact us and we will make every effort to honor your request in a timely manner. Please note, to protect your privacy, we will need to verify your identify before changing, deleting, or otherwise modifying your Personal Information.
3.3 At any time, you may request that we remove your Personal Information from our records and we will delete your Personal Information within seven (7) days of such request.
4. Individual Access to Personal Data
4.1 To submit a question about the collection or use of your personal information, please email us at info@luxx-nova.com and insert “Privacy Information Question” in the subject header. If requested, we will provide you with a copy of your Personal Information in electronic form, which may include:
5. Security
5.1 We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, in our discretion.
5.2 While we strive to use commercially acceptable means to protect your personal information, you acknowledge and agree that no method of transmission over the Internet, or method of electronic storage is 100% secure. We make no guarantee as to the absolute security of your Personal Information.
6. Log Data
6.1 We may collect information that your web browser sends whenever you visit the Website, including but not limited to your computer’s Internet Protocol address (“IP”), your browser type and version, the pages of our Website that you frequent, or other such statistics ("Log Data"). We may use third party services that collect, monitor and analyze Log Data to increase the Website's functionality and in turn offer more effective service to you. The third party service providers may have their own privacy policies addressing how they use such information.
7. Cookies
7.1 We may use cookies to collect information. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use or access certain pages or services of our Website. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your personal information may be implied.
8. Service Providers
8.1 We may employ third party companies and individuals to perform Website-related services on our behalf, or to assist us in analyzing the Website’s use. Such third party companies may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
9. Links to Other Sites
9.1 Our Website may contain links to other sites that are not operated by LUXX NOVA or its subsidiaries or affiliates. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
10. Children's Privacy
10.1 If you are a parent or guardian and you are aware that your minor child has provided us with personal information, please contact us. If we become aware that we have collected personal information from minors without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to this Privacy Policy
11.1 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11.2 If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on the Website.
12. Contact Us
12.1 If you have any questions about this Privacy Policy, please contact us at info@luxx-nova.com.
