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        FAQ - SHIPPING AND DELIVERY

        How much does the shipping cost?
        Shipping within Canada is FREE. International shipping is 90 USD.

        Are there any custom clearance duties?
        There are NO additional fees if shipping to Canada. Outside of Canada, your destination country may charge you customs, duty, or other taxes and fees. These charges can vary from country to country and LUXX NOVA has no control over them. We suggest checking with your local customs office prior to ordering as this can prolong the delivery process of your dress arriving to you on time.

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        GENERAL QUESTIONS

        What is LUXX NOVA?
        Where are you located?
        Where do you ship?
        Who can help me and answer my questions?
        What payment methods do you accept?
        What currencies do you accept?
        Can I place my order over the phone?

        WEDDING GOWNS

        Do you sell authentic dresses?
        When will I receive my order?
        How many dresses can I order?
        How do I know what size to order?
        Can I order custom size?
        Can I make some adjustments to the design?
        Can I modify my dress length?
        Can I modify my dress design ?
        Can I see a swatch before I order?

        SHIPPING AND DELIVERY

        How much does the shipping cost?
        Are there any custom clearance duties?

        RETURNS AND EXCHANGES

        What is your return policy
        What is your exchange policy?
        @LUXXNOVA_WED

            ©2019 | 970 BURRARD ST, UNIT 229 VANCOUVER, BC
            BY APPOINTMENT ONLY

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