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        With growing concerns around the COVID-19 virus, we want to ensure you that we are working hard to keep providing you with the best service that you’ve come to expect from us. We also want to provide you with an update on our response to date and our commitment going forward to minimize risk to our customers and employees.

        Here are some steps we are taking:

        ONLINE STORE

        We have NOT experienced any shipment delays related to the COVID-19 virus. We communicate with our designers on a daily basis to remain updated on all levels. Note, that all of our dresses are made in Russia and Belarus. We monitor the situation in both counties closely.

        – Our online store at www.luxx-nova.com is operating on a regular basis!

        We will waive all Custom Size fees ($350) until further notice to reduce alteration that may be needed once you receive your dress. Those changes are already in effect on our website. No code needed.

        – If you need any help with choosing your dress and taking your custom measurements, our stylists are available for Virtual consultation (Zoom) to make sure all the measurements are taken correctly. To book Virtual consultation follow  This link.

        – To help you manage your financial situation during this time, we implement a new deposit policy: only a 50% deposit will be required at the time of placing your order. The rest of the payment will be due 30 days after.

         

        BRIDAL BOUTIQUE | VANCOUVER

        We are thrilled to announce that our retail location in Vancouver will resume in-person appointments beginning May 22nd! As always we only book ONE BRIDE AT A TIME. While you are in our boutique, space is yours to shop!

        Here are some updates: 

        – Due to the exclusivity of our boutique, we can accommodate a bride and two guests per appointment. No exceptions.

        – We accept Rush Production orders. A custom made dress may be delivered as soon as 3-4 weeks depending on a designer.

        – We waive all Custom Size fees until further notice to reduce alteration that may be needed once you receive your dress.

        – To help you manage your financial situation during this time, we implement a new deposit policy: only a 50% deposit will be required at the time of placing your order. The rest of the payment will be due 30 days after.

        Book your private appointment here

        Stay Healthy, ⁠
        Luxx Nova Team